Frequently Asked Questions
Everything you need to know about our organic, plant-based skincare.
Are your products 100% natural and organic?
Yes, we use high-quality, plant-based ingredients that are certified organic whenever possible. Our formulas are free from synthetic fragrances, parabens, and phthalates to ensure your skin receives only the purest botanical care.
Is Naked & Thriving a cruelty-free brand?
Absolutely. We are proud to be Leaping Bunny certified. We never test our products or ingredients on animals, and we ensure our suppliers adhere to the same ethical standards.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We want you to love your skin. If you are not completely satisfied with your purchase, you can return the product within 30 days of delivery for a full refund, minus shipping costs.
Are your glass bottles recyclable?
Yes! We prioritize sustainability by using glass packaging which is infinitely recyclable. We encourage our customers to clean and recycle their bottles or repurpose them after use.
Do you ship internationally?
Currently, we ship to the United States and Canada. We are working hard to expand our shipping capabilities to more countries in the near future.